For legal concerns, you may contact us here: [email protected]
These Terms of Service ("Terms") govern Your purchase, access, and use of our software ("Software"). By purchasing, accessing, or using our Software, You acknowledge that You have read, understood, and agree to be bound by these Terms of Service. If You do not agree with these Terms, You must not purchase, access, or use our Software.
"We", "Us", "Our" - reference to Malevolence
"You", "Your" - reference to Customer
Upon purchase of a product, We grant You a limited, non-transferable, revocable license to access and use the Software strictly in accordance with these Terms.
Your access to the Software is provided on a subscription or usage basis.
You agree not to:
The most reliable way to communicate with Us is via Our Discord server. Any other form of communication may or may not be responded to. If Your inquiry is related to legal matters, please use Our legal email address: [email protected].
Announcements regarding Our products are exclusively posted in Our Discord server, but may be forwarded to this website.
While We aim to maintain open communication, Our availability to respond may be limited or suspended at Our discretion, where circumstances require it.
All sales are generally final. However, we understand that circumstances may arise where a refund is fair and justified. Refunds may be considered for a variety of legitimate reasons, such as technical issues, dissatisfaction with the Software, or other reasonable concerns. Requests for refunds must be submitted exclusively through the proper communication channels outlined in Section 2. We reserve the right to attempt resolution or provide support before issuing a refund. Refunds are issued at our discretion in a fair and reasonable manner.
The Software is distributed exclusively by Us and resellers authorized by Us. Resellers redistribute Our Software under their and Our Terms. We are not responsible for issues arising from unauthorized parties posing as authorized resellers.
We store certain information collected about Your machine executing the Software, the information You enter into the Software and on this website, and Your use of the Software. We exclusively collect information necessary for the usage of data mentioned in 4.2 and do not collect unnecessary or personal information. Your collected information includes:
Collected data is exclusively used for customer support (example: detecting issues), improvements to the Software, and security enforcement for the Software. The stored information is not sold or shared with third parties for marketing or commercial purposes.
You are able to request a deletion of saved data that You contributed to using a valid method of communication to Us (see 2. Communication). You are responsible for providing information that We will use to detect related data. For security and legal reasons, the collected information listed in 4.1 will be retained and the deletion may take up to 30 days. Deleted information includes:
We reserve the right to suspend or terminate Your access to the Software at any time, including but not limited to cases of misuse, violation of these Terms, or suspected fraudulent or illegal activity. Where reasonably practicable, We will provide notice prior to suspension or termination. Upon termination, Your right to use the Software will immediately cease.
The Software is provided "as is" and "as available" without warranties of any kind, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
In no event shall We be liable for loss of assets resulting from use or inability to use Our Software.
We reserve the right to modify or replace these Terms at any time. You may not receive a notice prior to any new terms taking effect. Your continued use of the Software after any such changes constitutes Your acceptance of the new Terms.